RETURNS:

Returns are accepted within 7 days of returning from the date you received your order. Please note we do not refund the original postage costs or the return postage charge.

 

PLEASE ENSURE:

1. The item/items all include their original labels, tags etc.

2. No marks, fake tan or makeup is on the garment.

3. The garment is unworn or damaged.

4. Must be posted within 7 days of receiving your order.

 

HOW TO PROCESS YOUR RETURN/EXCHANGE.

1. Please send an email to contact@lovealexandra.co.uk

2. Send across your order number, whether you are exchanging or returning and the reason why.

3. If you wish to exchange please provide the new size or item you wish to exchange for.

4. Alternatively if you would prefer store credit this can also be actioned.

5. Enclose your item(s) and package up securely.

6. Please keep your proof of postage – we’ll need this if the return hasn't been received.

RETURNS ADDRESS

Love Alexandra

241 Ware Road

Hertford

Hertfordshire

SG13 7EJ

LOVE ALEXANDRA